What is considered a “request” in Productea?

At Productea we work with a fixed price monthly subscription model, where you can send one active design request at a time (what we call a “request”). To ensure quality, focus and efficiency, we define each request as a reasonable unit of design work, typically a full screen, view, section or functional component within a digital product.

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Examples of a valid request:

• A contact page.
• A user dashboard.
• An interactive component such as a date selector.
• An onboarding screen for mobile.
  

What is not considered a single request:

• “I want a complete website”
• “Design the entire app for me”
• “I need all the CRM designs”

In these cases, Productea reserves the right to divide such a request in several deliveries (separate requests), always notifying the customer about the division and the proposed prioritization.

Scope of work included

We include all digital product design: interfaces, user experiences, navigation structures, UI components and responsive adaptations. However, we don't cover the following types of work:

• 3D modeling
• Complex animated graphics (such as custom GIFs or advanced motion design)
• Design of large or technical documents (e.g. medical forms)
• Structural packaging design or complex packaging
• High-volume printed editorial design (such as books, magazines, or catalogs)

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Legal note

This model is governed by Productea's Terms and Conditions of Use. We reserve the right to interpret, divide or reject requests that exceed what is considered a standard request, or that are outside the defined scope of digital design.